Account Service Manager Associate

一般事務、営業事務、秘書

福岡

￥

400万円〜450万円

正社員

仕事内容

Do you like collaborating across teams to deliver success for customers?

Do you enjoy creating innovative and strategic solutions to solve complex problems?

Join our Client Service Team
We liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Collaborate to deliver the best customer experience
This role offers a good mix of business, technical, customer facing, and internal work. You can enjoy the excitement of all these aspects, as well as working on new themes, both company-wide projects as well as AMG-unique initiatives.

As a Account Service Manager Associate, you will be responsible for:

- Taking ownership of customer onboarding and providing support for non-technical issues to ensure a seamless experience
- Developing global relationships with internal cross-functional teams, stakeholders and customers to become a trusted advisor
- Ensuring the timely and successful delivery of our solutions according to customer needs and objectives
- Communicating the progress of monthly/quarterly initiatives and metrics to internal and external stakeholders
-Acting as an advocate for our customers to ensure the success of the account

応募条件・求められるスキル

Do what you love

To be successful in this role you will:
- Demonstrate experience of working in a customer focused, service or IT industry environment
- Have fluency in Japanese and business level English
- Show good knowledge and experience with reporting and data collection
- Have experience with Microsoft Office with focus on Excel, including working with pivot tables and v-lookups
- Be a team player, able to collaborate, prioritize, and solve problems in a fast changing environment

募集要項

企業情報